Shipping policy
Shipping Policy
At House Of Interiors, we strive to provide the best shopping experience by ensuring prompt and reliable delivery of your orders. Please review our shipping policy below for more information:
Processing Time
- Orders are processed within 1-3 business days. Orders placed on weekends or public holidays will be processed on the next available business day.
Shipping Rates
- Shipping charges are calculated at checkout based on your order size, weight, and delivery location.
- Free shipping may apply to certain promotions or minimum order requirements, as stated during checkout.
Shipping Methods
- We offer standard and expedited shipping options. Delivery times for standard shipping typically range from 3-7 business days, while expedited shipping options may arrive in 1-3 business days.
- Shipping methods may vary based on your location, and tracking information will be provided once the order ships.
Delivery Times
- Delivery times depend on the shipping method selected and your location. Please note that delivery times are estimates and can be affected by factors beyond our control (e.g., weather, shipping carrier delays, holidays).
Order Tracking
- Once your order has shipped, you will receive an email with tracking information to monitor your shipment's status. You can track your order via the shipping carrier's website.
International Shipping
- We currently ship to selected international locations. International shipping rates and delivery times will vary by destination. Additional duties, taxes, or customs fees may apply depending on your country's regulations.
Damaged or Missing Items
- If you receive a damaged item, please contact our customer service team within 7 days of delivery. We will provide a solution by either issuing a replacement or a refund.
- In case of a missing order, please reach out to us within 7 days of the expected delivery date.
Returns & Exchanges
- Please refer to our Returns & Exchanges Policy for more details on how to return or exchange items.
If you have any questions or need assistance with your order, please don’t hesitate to contact us at [your contact information].